Help and Contact
Need To Get In Touch?
To operate as an online business, we want our customers to have a fantastic experience with our new service and we will try to give as much information upfront that will help answer any questions that you may have.
We believe that if a customer has a problem the most important thing is to resolve it quickly and if possible, at the first time of trying.
We have found that the most effective way of achieving this is by email. We commit to do our utmost to reply to your email as quickly as possible during the same day of enquiry 9.00am-5.00pm Monday to Friday.
Please email care@brunchesonline.com giving clear subject line information e.g. 'Order DC-003456 Missing Delivery Items'. If you have urgent on the day of service queries, please call us on 01908 262 610.
ORDER RELATED ENQUIRIES
Please visit the How Does It Work? website section of the service offering to which your enquiry relates, i.e. Corporate Catering, LunchClub™ or Dining Delivered™.
CUSTOMER COMPLAINTS
For any service complaints requiring attention, please email:
care@brunchesonline.com
CUSTOMER FEEDBACK
For any ideas of how we can improve our service, please email:
care@brunchesonline.com
LARGE CORPORATE ACCOUNT & LARGE EVENTS ENQUIRIES
For all commercial and partnership enquires please email:
care@brunchesonline.com
PARTNERSHIP / COMMERCIAL ENQUIRIES
For all commercial and partnership enquires please email:
headoffice@brunchesonline.com