Office LunchClub™
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Corporate LunchClub
How do I Start A Corporate LunchClub™ Account?
When Can I Start Shopping?
Can Staff Order Alone And Get Delivery?
Who Must Sign For Delivery?
Are There Minimum Order Values Or Order Numbers?
How Does One Member’s Activity Affect Another's?
Does The FREE £25 Invitation Apply To Corporate Accounts?
How Do I Cancel My Order And Get A Refund?
Can Memberhip Be Cancelled At Any Time?
Select Registration at the top right hand corner of the Brunches website Now select Office LunchClub™ as your Preferred Service, then complete the rest of the registration form. You have now created your own LunchClub™.
Yes, it’s really that simple.
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Once you have created a Corporate LunchClub™ and it has been approved by Brunches Head Office you can order. Part of the approval process will be to ensure that Account Co-ordinators ensure that at least 20 members join who will be using the service on a daily basis.
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Staff may order individually at any time and even block ordering in advance without reference to other staff member.
However, at least 20 people must be using the service on a daily basis to maintain the account. Deliveries will take place at the same time in individually marked bags.
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Any member of your company for example someone at the reception or security desk in your office building will need to be there to sign for delivery. Any specifisecurity or other requirements must be advised in advance.
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Each Corporate LunchClub™ Account has individual member spending limits per day/week and month set by the Account Co-ordinator. LunchClub™ does also have a low minimum order value for this great delivered service of £3.99.
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Other members’ activity does not affect Corporate LunchClub™ Account members.
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FREE Credits do not apply to Corporate LunchClub™ Accounts.
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Once an order is ‘Confirmed’ you cannot cancel it online and so you must contact Customer Care.
In the event that you wish to cancel a ‘Confirmed’ order, you must do so before 2.pm the day before service was required by emailing care@brunchesonline.com giving your full customer name, company name and your order number e.g. DC-0000235, and we will delete the order from the system and process a refund.
Failure to follow the above cancelation process will result in the order being charged in full.
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You can cancel your membership at any time by simply emailing care@brunchesonline.com from the email account you used to join and login requesting cancellation.
We will delete your account usually within 48hrs (or the same day if stipulated in the email) with any balances re-credited as soon as your bank or credit card applies the refund usually 3-5 days.
If you are changing jobs or leaving the company where your LunchClub™ is located then you may wish to give up membership. However you can always set up a LunchClub™ in your new company if service is available in that location..
It would help us to your reasons for cancellation. Remember there are no obligations to being a member, just benefits and rewards.
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